Privacy Policy

Information you give us. When you fill in our contact form, place an enquiry, or reach us via WhatsApp, you may share your name, email address, phone number, and message content.

Order information. We process orders through WhatsApp. Any personal details you share during that conversation (name, address, size preferences) are used solely to fulfil your order.

Usage data. We may automatically collect standard web-access logs (IP address, browser type, pages visited, referring URL) to maintain and improve the site.

We use the information collected to:

• Respond to enquiries and process orders.
• Send transactional messages (order confirmation, shipping updates) where you have provided contact details.
• Improve our website and product offering based on aggregate usage patterns.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties.

Our checkout and support process operates over WhatsApp. Messages you send via WhatsApp are subject to WhatsApp's own Privacy Policy (whatsapp.com/legal/privacy-policy). We retain your WhatsApp messages only as long as necessary to fulfil your order or resolve your query.

We use minimal first-party cookies to maintain your shopping cart and site preferences. We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings; doing so will reset your cart on each visit.

Contact form submissions are stored in our database hosted on Supabase (supabase.com) with servers in the European Union. We apply industry-standard security measures including TLS encryption in transit and access controls at rest.

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain contact form submissions for up to 2 years for business records and customer support purposes. You may request deletion at any time by writing to us.

Under applicable Indian data protection law you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to our legal retention obligations).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at our contact page.

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this policy from time to time. Material changes will be indicated by a new effective date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests, reach us via our Contact page or WhatsApp. We aim to respond within 2 business days.